Stromer issues product recall
Comments Off on Stromer issues product recallSource: Stromer
The LEVA-EU member has issued an important safety notice, advising that there could be a risk of suspension fork failure in its ST3, ST5 and ST7 models. The recall is for approximately 6,500 WREN front suspension forks that are deployed on the specified Stromer models.
Stromer has reported that the suspension fork steerer tube can get fatigued prematurely and therefore crack, break or separate during usage. This means that riders could lose control of their bikes, resulting in a potential fall or injury.
The speed pedelec brand has stated that there has been 15 reports of suspension fork steerer tube failures, with eight customer injuries as a result of these failures.
Immediate stop of use – ST3, ST5 and ST7 Stromer models with WREN front suspension forks
Stromer advises all owners of these e-bikes to not use them until the WREN suspension fork has been replaced.
The affected bikes – what’s next
The 6,500 e-bikes that have been recalled have been sold mostly in Europe and the USA. Customers of the affected models will be notified by Stromer directly, and will be requested to verify whether they have had a WREN front suspension fork installed on their bikes.
Stromer has confirmed that replacement parts are being produced, and it will send out a notification when they are available (anticipated to be at the beginning of 2026), offering a free-of-charge repair of a suspension fork steerer tube that can be completed by an authorised Stromer dealer.
For any inquiries about this recall, customers are requested to contact safety@stromerbike.com.
Stromer sincerely apologises for this inconvenience and thanks all of its customers for their cooperation and understanding.



