Voluntary recall for the model Packster 70 Riese & Müller
975 days ago
< 1minute read
Source: Riese & Müller, 18 June – Riese & Müller has determined that in individual assembly batches, the steering damping was set too weak on a small number of Packster 70s. Thus, in combination with an unfavorable riding situation, it is possible that the front wheel starts to quiver in individual cases. In extreme cases, the clamping of the steering cable may loosen, which could result in a fall. Riese & Müller has therefore decided to initiate a voluntary workshop recall of the Packster 70 and recall all delivered bikes to the workshops. In the workshop, all parameters are checked or re-adjusted if necessary.
Assembly inaccuracies in the steering can only be clearly identified on a very small number of vehicles. Nevertheless, Riese & Müller has chosen a broad communication strategy to ensure that all vehicles meet the extremely high safety standards and that any risk of injury is avoided.
All dealers who have purchased a corresponding vehicle have already been informed by Riese & Müller about the voluntary recall and have been asked to arrange immediate service appointments with their customers.