Rad Power Bikes announces new CEO and opens UK service centres
642 days ago
2 minutes
Source: Cycling Industry News, M. Sutton
Phil Molyneux becomes the CEO of LEVA-EU member Rad Power Bikes, following previous positions at Sony and Dyson.
Molyneux will replace Mark Radenbaugh, who steps down from the role of CEO but remains the brand’s Chairman. “With Phil now leading the day-to-day operations, Mike will focus on eBike advocacy and innovation. Together they are devoted to accelerating the eBike revolution,” shares the Seattle-based eBike company.
Rad Authorized UK Service Partners
To improve after-sales service in the UK, partnerships across the nation have begun. The creation of authorized repair locations is a tried-and-tested method for improving customer satisfaction and is likely to help Rad Power grow its UK presence.
The selected locations will offer all-around servicing capabilities, including the acquisition of spare parts for any Rad Power Bikes model. With a valid warranty, all labour and service costs are free of charge to the customer.
In addition to regular services, Rad Partners will also have the option of offering a test ride on a Rad Power Bike, giving the brand a new physical presence.
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