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Born from the desire to inspire and create adventure and community, SUPER73 is an American lifestyle adventure brand fusing motorcycle heritage and youth culture. We are a group of adventurers, creators, builders, thinkers, innovators, dreamers, and most importantly, doers who believe that the whole of our efforts far outweighs the sum of our parts. This is not for the faint of heart. We work hard, we move fast, and we are on a mission. For us, this is not a job, and this is an opportunity to fuse passion with a career and compete in a newly emerging global industry. If you believe that you can contribute to our team, we’d love to talk to you.

The Sales Support B2B is the primary contact for the clients for all operational and some sales-related questions from the dedicated area. The position is exchanging information between the back-office departments: logistics, technical service and finance, and the client.

The sales support also supports the Area Manager in generating sales and business development in new regions and channels.

Order book management:

• Initiating and following through order fulfillment from placed to fully delivered while keeping the client informed.
• Regular review, follow-up, and clean-up of the entire order book for assigned territory.

Technical support:

• Proactive: Support and educate clients with technical information on new products, updates, and maintenance steps, carry through tech training mostly by video and sometimes in person.
• Work closely with the customer service department to stay up to date with technical questions and assure service excellence B2B as well as B2B2C.

Sales:

• Lead review: Review and filter incoming sales leads in line with set requirements. Identify potential new partners with the Area Manager and establish contact.
• Lead generation: Research regional or channel-specific markets on a project base to establish prospect bases and filter these with the Area Manager.
• Assist dealers with placing and editing orders in line with the strategy set by the Area Manager
• Use contact points with customers to upsell new ranges and complementary products. Proactively contact and sell to clients with specific campaigns through mail and phone.
• Prepare B2B newsletter in cooperation with the Area Manager and Marketing.

Project management:

• Work on specifically assigned projects (temporary or permanently) with the Area Manager and other concerned departments.
• Examples: Retail project/pop up; event series like demo tours or specific sales events like trade shows.

Financial support:

• Assisting clients with requests for financial information for invoices, credit notes, statements.
• Editing financial documents in accordance with the area manager and finance department.

Your skills

• 2+ years of Sales back office and/or operations experience in a B2B consumer goods environment
• Language skills: French or German native/bilingual and fluent English (both written and spoken) other languages are plus (Dutch, Spanish, Italian)
• Account management experience from a mix of sales and operations
• Knowledge or understanding of the bike and/or lifestyle industry is a plus
• Motivation and passion for making a significant difference
• Flexibility; ability to advertise and sell products; positive and confident attitude
• Entrepreneurial and independent thinker and proactive problem solver
• The position is based in our European Headquarters in Amsterdam

GDPR: Data Protection and Privacy

Super73 B.V. is committed to looking after your privacy and keeping your data safe; we have updated our privacy notice to explain how we collect, store, and use your personal data. We will not share your data with any third parties, and if you wish to exercise any of your rights to access, change, or erase personal information, please email us at iteurope@super73.com.