Why We’re Rad (about us): 

Rad Power Bikes is on a mission to get people onto bikes, electric bikes that are built for everything and priced for everyone – the weekend warriors, hardcore commuters, and family cyclists.

Madly growing and located in Utrecht, we seek a part-time or full-time EU Retail Specialist to join our team. If you enjoy working in a collaborative environment and are looking to support a dynamic team, read on.

As a Retail Specialist, you will be responsible for providing an excellent customer experience to every current and potential Rad Power Bikes customer in-store at our showroom. We are seeking highly motivated individuals who are excited about providing hands-on support in a dynamic environment for one of the fastest-growing companies in the ebike industry. Come help Rad Power Bikes get people riding!

Weekend availability will be required. Check us out at www.radpowerbikes.

Why You’re Rad (about you):

• Experience working in a retail or showroom role in a technical sales environment
• Solid bike riding skills & a thorough understanding of road safety
• A background in supporting customers & answering questions in order to achieve sales goals 
• A learning mentality and ability to assimilate & retain information quickly 
• Confident explaining complex topics and a passion for teaching others with the ability to do so in a variety of ways 
• Desire to work cross-functionally, with teammates from a variety of different teams

Additional Requirements:

• Ability to be on your feet for up to 8 hours/day and lift up to 25 kg regularly
• Proficiency in Dutch and English
• Excellent in-person verbal communication skills
• Comfortable handling multiple priorities throughout the day in a dynamic/active environment

You get bonus points for:

• Retail experience in the bike industry
• Knowledge of bikes, especially with ebikes
• Valid Driver’s License

Had you been with us last month, the top 5 things you would have impacted are:

• Making a world-class 1st impression with our customers in-person and over the phone, communicating product information in a clear, professional, and accurate manner
• Advocating internally for our customers by identifying trends and suggesting improvements to processes, policies, and products
• Working directly with our team of professional Ebike Mechanics to ensure that all customer needs are met
• Ensuring inventory control through complete and accurate merchandise/supply restocking and helping maintain and improve the organization & setup of our Retail facility
• Overseeing daily test rides and performing pre-sale customer support via email, phone, social, and in-person including answering questions, detailing products, and above all, ensuring that all potential customers are left with a fantastic experience
• Additional duties and overtime as required

Happy teams do the best work, which is why we offer a number of benefits and quality of life perks to make your time feel less like work and more like passion. • Amazing coworkers • Use of an ebike of your choice during your employment • Dress how you like (within reason of course!) • Employee discounts on all products • All-Hands meetings to get the scoop • And more!

Sounding good? Read on to understand what matters most to us:

At Rad we take our company values seriously. They are lived out into everything we do. Our RADICAL values really do frame what our expectations are for each and every team member.

We are:

• Responsible to our environment, community and team
• Accountable, we take ownership, bias to action, seek and provide feedback
• Diverse, inclusive of experiences, backgrounds and skills, we value every voice
• Innovators, we challenge ourselves and the status quo, we are original
• Customer driven, completely, we do the right thing for our riders
• Approachable, kind, we collaborate and are always willing to help
• Learners, we grow our skills, we are humble and seek to improve. Does this sound like you?

Please apply and join us!

Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com.