Customer Service Employee, Klever – Cologne (DE)


Customer Service Employee (m/f/d)

In times when cars dominate crowded streets, but environmental protection and health are of increasing importance. Do we believe that alternative mobility concepts – and therefore we too – play a central role in urban mobility. In order to do justice to this important role, we work every day to live up to our claim. We need your support! Are you interested in the topic of bicycles or are you perhaps even a real bicycle freak?

Then simply apply directly to us. We are looking for a committed person to start as soon as possible

Customer Service Employee (m/f/d)

for our back office in Cologne.

Your area of ​​responsibility:

  • Processing of service requests and complaints
  • Telephone advice from specialist dealers and customers with questions and problems
  • Acceptance of orders from bicycle retailers
  • Support at events and trade fairs
  • Conducting technical training courses in retail

You are a perfect match for us if you bring the following with you:

  • Experience, in-depth knowledge and skills in bicycle technology
  • Natural handling of current software and modern means of communication
  • Good verbal and written expression in German and English
  • drivers licence class B
  • Reliability, order and team spirit

We offer you:

  • Self-determined and responsible work in a young, motivated team
  • Performance-related remuneration and social benefits
  • bAV with increased employer contribution
  • Family-friendly and flexible working time models (Monday to Friday) at our location in Cologne
  • High growth opportunities and varied work

About us:
Klever Mobility Europe GmbH was founded in 2011 by KYMCO, a globally established manufacturer of scooters and light motorcycles from Taiwan. Since 2013 we have been offering our models in a wide variety of designs, including pedelecs and, above all, speed pedelecs. With our vehicles, we address a quality and design-conscious clientele who are looking for more than just a “bicycle with a motor”. Klever Mobility is one of the few manufacturers to offer motors, control electronics, software, batteries and mechanics from a single source. The company maintains offices and production facilities in Germany, the Netherlands and Taiwan.

If the task of positioning Klever as a premium brand with maximum quality standards in the market appeals to you with your contribution, we look forward to receiving your application – please include details of your salary expectations and the earliest possible starting date.

By email to: or by mail to:
Klever Mobility Europe GmbH
Attn: Niklas Lemm
Dieselstraße 8
50859 Cologne

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