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👋🏻 Hello, we’re Laka

You might not have heard of us yet – that’s OK, you’ve found us now – come and find out more about our journey…

Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong – a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against.

Our model: Laka makes sure everything runs smoothly for The Collective – from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month.

Take a closer look at exactly what this means and how it works here.

What have we been up to since then…?

In a nutshell, we’ve been very busy! Here are a few of the massive achievements we’ve had:

🚀 Raised an awesome Series A investment round of over $13m

🚀 Grown the team to over 50 Lakanauts, based across the UK and NL, enabling a choice-based, remote-first way of working

🚀 Launched Laka in a total of 5 countries, essentially helping more people in more places!

🚀 Captured the UK and NL enthusiast cyclist market and expanded into commercial business partnering

🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 5 years in a row – go us! 🥳)

🚀 Opened 3 shiny new offices in London, Bristol & Amsterdam to provide spaces for people to collaborate as they like

🚀 We’ve also achieved a 5* rating on Google Reviews and Glassdoor – go check us out!

Help us continue to change an outdated industry…

We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company.

🤘🏼 The role

Sales & Account Management at Laka

It probably won’t surprise you to know that we have huge expansion plans over the coming years – our Sales & Account Management team is where a lot of this magic happens!

Underpinned by Laka’s great products and services, the team are at the forefront of our growth – currently with a large focus on the UK, NL and German markets.

You’ll be a key part of our Sales & Account Management team. You’ll spend much of your time building relationships with our Partners, in order to maximise value – not forgetting what Laka is all about – supporting our Partners to help their riders when they need it – with our specially-created commercial products and services.

You’ll also work closely with internal stakeholders to communicate insights, results and recommendations between the Sales and Marketing teams. This is an exciting new role where you’ll have the opportunity to take on the management of key new accounts, as we continue to expand across Europe.

This is an amazing opportunity for someone who is super passionate about all-things-cycling to come and join us as we go through a huge period of growth. We will support you to succeed in delivering great results from our partnerships, and ensuring you’re well-rewarded for your successes.

What you’ll be getting up to:

• Have a primary focus on monetising partner relationships
• Build, manage and grow partner relationships to ensure we are getting the best value out of them
• Provide the highest quality of ongoing support to partners, promoting additional services, identifying new sales or marketing opportunities to maximise growth and increase partner retention
• Be the key point of contact between partners and internal Laka teams for all partnership marketing initiatives and be responsible for maintaining the Laka brand presence across partner platforms
• Have responsibility for internal revenue targets and lead reviews for partner accounts
• Be responsible for providing feedback on any issues partners may face and delivering solutions to help them overcome these
• Support the Sales team to manage the departmental budget by ensuring partner accounts are tracked and organised
  

Requirements

👉🏻 This role will be a great fit if you:

• Have 3-5 years experience of managing partnership accounts
• Have a proven track record of success – delivering on and exceeding targets, whilst managing multiple partner accounts
• Understand what it takes to achieve success; working as part of a small but dynamic team within a leading Insurtech business, you’ll roll up your sleeves to achieve the results required
• Have passion for the mobility industry in general, and are super excited about the future possibilities for Laka within this sector
• Are able to communicate, present and influence credibly and effectively at all levels of an organisation
• Are commercially astute, with excellent negotiation skills and the ability to identify opportunities to deliver partner engagement and success
• Have the ability to assess problems and opportunities to make balanced, sound decisions when needed
• Speak fluent English and German (with any other European language as an added bonus)
  

You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don’t worry about any insurance knowledge – we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too if needed.

Before you apply, please make sure that you currently have the right to work in the UK (we’re really sorry, but we’re not able to provide visa sponsorship for this role).

Benefits

🌟 Our perks

What can you expect from working at Laka?

🏠 Remote-first way of working – you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we’d love to see your friendly face!)

📈 Share options – we want you to be rewarded for Laka’s success – everyone in the business is granted share options when they join

💰 Target based compensation plan – if you hit your targets, you’ll get a nice OTE bonus

🌴 Annual leave – 25 days holiday (plus your local bank holidays), with the option to roll over up to 5 days per year – plus we’ll give you time off when you really need it (think emergency childcare, moving house & getting married as some examples)

💶 Pension scheme – Laka pays 3% of your base salary into your pension to help you save for the future

💊 Private medical insurance – we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost)

🖥 Home set-up allowance – in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we’ll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be

🌱 Personal development budget – £500 learning budget each year, plus study time if you need it

🍽 Weekly lunch on us – £15 every Wednesday to enjoy lunch on Laka – pop out locally with people in the office, or order-in at home, the choice is yours

💃 Company-wide events – we love getting everyone together as much as possible – expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun!

🎳 Monthly socials – as if quarterly company events weren’t enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!)

👚 Laka swag – we’ll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family

🚴 Laka credit – for all you cyclists, we’ll give you £10 credit per month towards insuring your bike(s) with us – plus give you access to a bunch of cycling industry discounts

🧠 Mental health support – unlimited support via Spill, including one-to-one therapy sessions

🌈 Belonging at Laka

We’re committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging – our customer collective is broad and inclusive, and we’d like our own people to be too. We’re fast becoming a global community of people and we believe each person’s unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We’d love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing support@laka.co.uk.