LEVA-EU Member VanMoof is expanding their service footprint from 8 to 50 cities across the world so that their riders have better access to service. To make sure that riders are never off the road for long, VanMoof has opened Service Hubs that can offer services of every kind to its growing community of riders. They have also partnered with independent bike shops so that riders can get help in the local area.

VanMoof’s state-of-the-art Service Hubs anticipate everything a VanMoof rider might need – from test-rides and tune-ups, to faster-than-ever repairs and services of every kind. Service Hubs aim to bring them closer to the riders, so riders can access services easier and faster than ever before. Riders are welcome to stop by the Service Hubs in hometowns for a test ride, a tune-up, repair, or just for a great cup of coffee.

A certified workshop is an independent bike shop certified and trained by VanMoof to perform maintenance and repairs on VanMoof bikes. This means riders have access to almost the same level of VanMoof service they would get from a Service Hub or Brand Store even if their city doesn’t have one just yet. Test rides are available at selected certified workshops.

Due to current Covid regulations, riders must book their appointment in advance. Riders can book an appointment via their My VanMoof account. They’ll be directed to the booking tool via the ‘Bike Doctor’ page. Click on ‘Find a solution’ option, and simply follow the steps.

Find all Service Hubs and Certified Workshops here.

Photo credits: VanMoof