Tag Archive: Wisper

  1. Wisper Electric Bikes appoints new Technical Service Manager

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    Wisper expects the addition of Mike Crossman will help the brand maintain its leading customer and dealer support.

    E-bike brand Wisper Electric Bikes is delighted to announce the arrival of Mike Crossman to its team, it anticipates its new manager (who holds nearly 20 years of cycling industry experience ranging from shop mechanic to area sales manager) will help cement the brand’s reputable support system.

    Wisper’s CEO David Miall said the following about the new appointment: “We are thrilled to have Mike joining us as his passion for the bike industry and pre-existing strong relationships with members of our dealer network, will help to drive Wisper forward into what we feel will be a very exciting time for the company.”

    Crossman will replace Adrian Wietrizk, who has been in the position for over 5 years.

    About Wisper Bikes

    Wisper Electric Bikes are a dedicated team of bicycle enthusiasts based in the village of Kemsing near Sevenoaks in Kent. The business fervently believes electric bicycles are hugely significant in the fight to reduce congestion and pollution in villages, towns and cities.

    The business also sees the electric bike as great fun, enhancing the joys of cycling, something which makes this mode of transport more accessible to everyone, whether looking for a bike to commute to work, ride around town, get fit and healthy, or simply to enjoy the countryside.

    One of the pioneers in the e-bike industry, Wisper has been developing e-bicycles for nearly 20 years. Every e-bike in the Wisper range comes with a five-year frame warranty and a two-year parts and battery warranty, providing customers with complete peace of mind. In addition, the Wisper after-sales team is recognised as one of the very best in the industry, providing high levels of service and care for customers’ bikes.

    Developed in the UK built in Portugal

    All Wisper bikes have been designed and developed in the UK, whilst the Portugal-based Wisper team builds the bikes to the brand’s high standards.

    This care and attention to detail, combined with 99% of bikes being sold via the Wisper dealer network, ensures the brand maintains its “Excellent” 4.7 / 5 rating on Trustpilot – the highest ranking of any e-bike brand in the UK.

  2. Wisper and BackPedal join forces to combat bike theft

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    Source: BikeBiz

    Wisper Electric Bikes has taken a significant step in enhancing bike security with its latest partnership with BackPedal. Effective immediately, Wisper Bikes will provide tracking, recovery, and insurance services integrated into its electric bike range.

    What sets Wisper Bikes apart is the incorporation of BackPedal’s cutting-edge tracker and alarm directly into the bike’s electric system. The tracker enables real-time monitoring of the bike’s location through a dedicated app. Additionally, riders can lock the bike via the app, triggering an alarm on their phone if the bike is tampered with.

    The tracker and alarm, seamlessly integrated into the bike’s battery, have a built-in battery backup. Even if the main battery is removed or the bike is turned off, the tracker continues to function for 21 days, automatically recharging when the bike is powered on again.

    In the unfortunate event of a theft, BackPedal’s trained recovery agents, boasting an impressive 85% retrieval rate and an average recovery time of 17 hours, utilize the tracker and Bluetooth beacon to locate and retrieve the stolen bike. Should recovery take longer than two weeks, the third component of this comprehensive system comes into play—insurance. BackPedal, in coordination with its insurance partner, ensures a brand-new Wisper bike is delivered to the user’s doorstep.

    David Miall, CEO of Wisper Bikes, expressed enthusiasm about the partnership, stating, “We have been working on offering an affordable, comprehensive bike theft prevention system to our customers since 2020. Working with BackPedal, we believe we have at last found the perfect solution.” This collaboration not only reinforces Wisper Bikes’ commitment to customer security but also sets a new standard in the fight against bike theft.

  3. Wisper introduces new sales team member

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    Source: Cycling Industry News, BikeBiz

    LEVA-EU member Wisper appoints Paul Sims-Williams as a key player in dealer network development

    Sims-Williams will be working alongside Jeremy and Tim as part of the sales team, helping to support and grow the Wisper dealer network in the UK. He will be on the road visiting the dealer network and displaying the full range of Wisper bikes.

    The brand said: “As part of our continuing endeavour to provide top quality support to our dealers, and to meet the expected high demand for e-bikes in general and Wisper bikes in particular next year, we are very excited to announce that Paul Sims-Williams is joining the Wisper team!”

    Sims-Williams has worked in the bike industry for over 30 years and has worked for Ison Distribution, Karrimor, Zyro and Moore Large amongst others. He has also worked in the retail sector so understands the difficulties that a bike retailer can have from day to day.

    He said that he is “really looking forward to getting out on the road for Wisper Electric Bikes. I will be taking a sample from the new Tailwind range of bikes out with me which is going to blow everyone away.”

    Wisper has this month launched its new Tailwind range of bikes which weigh just 19kg. The range has two sizes of easily removable in-frame batteries, and the three unique build kits offered on the Tailwind range allow the customer to tailor their bike to suit their specific requirements.

    Wisper has been at the forefront of the UK e-bike industry since its inception in 2005. Based near Sevenoaks in Kent, Wisper offers a high-quality range of electric bikes using the latest motor and battery technology. The brand designs and develops its bikes in-house before they are manufactured at its state-of-the-art production facility in Portugal.

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