Tag Archive: Pivot Cycles

  1. Pivot Cycles announces Premier Lifetime Warranty and Courtesy Bearing Replacement Program 

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    LEVA-EU member Pivot Cycles is aiming to set a new benchmark for customer care and product support with the introduction of the Pivot Premier Lifetime Warranty and Courtesy Bearing Replacement Program.

    These initiatives are designed to reflect Pivot’s commitment to delivering industry-leading performance and peace of mind for riders all over the world.  

    Pivot Premier Lifetime Warranty 

    Effective for bikes sold on or after January 1, 2024, the Pivot Premier Lifetime Warranty offers lifetime coverage on frames for the original owner. This warranty covers defects in materials and workmanship, providing long-term confidence in every ride. 

    To qualify, bikes must be registered within 30 days of purchase or by April 1, 2025, whichever comes later. Bikes purchased and registered in 2024 are automatically enrolled for lifetime coverage. Bikes that are not registered will retain a 3-year frame warranty, but registration unlocks the full benefits of lifetime protection. 

    Courtesy Bearing Replacement Program 

    As part of Pivot Cycles’ dedication to durability and performance, they are offering lifetime replacement for frame linkage bearings. While Pivot’s precision-engineered bearings are designed to last, this program ensures riders are covered in the rare instance a replacement is needed. 

    The Courtesy Bearing Replacement Program is not a warranty. Customers are responsible for labor costs associated with bearing replacement; however, resources and guides for DIY replacement are available in the Pivot Pro Garage. 

    Bryan Mason, President of Pivot Cycles, said, “At Pivot Cycles, we’re proud to introduce the Pivot Premiere Lifetime Warranty. This program underscores our confidence in the exceptional quality of our bikes and our commitment to our riders. With lifetime coverage and courtesy bearing replacements, we’re ensuring that every Pivot rider can enjoy the ride of a lifetime with peace of mind, knowing we’re here to support them for the long haul.” 

    How to Register: To ensure your bike is covered under the Pivot Premier Lifetime Warranty and eligible for the Courtesy Bearing Replacement Program, visit the Pivot Cycles website and complete the registration process:  

    Lifetime Warranty Registration

    Courtesy Bearing Replacement Form

  2. PIVOT Cycles introduces new Shuttle LT

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    Pivot Cycles has raised the bar with the introduction of the new Shuttle LT. Designed for riders who thrive on gravity-defying downhill runs and crave long, all-day adventures, this long-travel eMTB is engineered to dominate every aspect of the trail. Thanks to Pivot’s hollow core internal molding process, the Shuttle LT is one of the lightest in the category, offering the perfect balance of performance and weight. With its cutting-edge suspension, Bosch Performance CX Race Limited Edition motor, and sleek aesthetic, the Shuttle LT is the ideal companion for tackling any terrain, from technical descents to demanding climbs.

    At the core of the Shuttle LT’s performance is the Bosch Performance CX Race Limited Edition drive unit – Bosch’s lightest and most powerful motor. With a 750Wh battery that’s expandable to 1000Wh using the PowerMore range extender, this eMTB gives you the freedom to explore new loops and push further than ever before. The Shuttle LT’s power, paired with its efficient pedaling platform, ensures you conquer climbs effortlessly while maintaining the energy to enjoy the descent.

    “The Shuttle LT is the ultimate evolution of our Firebird in e-bike form,” says Kevin Tisue, Director of Engineering at Pivot Cycles. “From its suspension kinematics to the seamless integration of Bosch’s most advanced drive unit, we’ve engineered this bike to perform flawlessly, no matter where the ride takes you.”

    Built around 160mm of dw-link rear suspension travel and a 170mm Fox 38 fork up front, the Shuttle LT provides the perfect combination of control and confidence. Whether you’re smashing through rock gardens or floating over drops, the bike’s suspension system ensures maximum traction and stability. Combined with the aggressive mixed-wheel setup and Continental Kryptotal Soft Compound Enduro tires, the Shuttle LT inspires you to push your limits and ride with precision through any challenge.

    Pricing, Specifications, and Availability: The Pivot Shuttle LT is available in Blue Scrub Jay and Willow Green colors and can be purchased in three different complete build levels from Shimano and SRAM and carbon wheel options priced from $8,699 to $12,999. Fox Live Valve Neo coil shock upgrade available for $1,500 and Bosch PowerMore 250 add-on available for $525. For more information visit: https://global.pivotcycles.com/products/shuttle-lt (after October 22, 2024, 12:01 AM PDT). For immediate download of complete technical details on the Pivot Shuttle LT, as well as photos, video, Instagram edit, specifications and more, please follow this link.

  3. Pivot Cycles reveals new Shuttle AM eMTB

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    LEVA-EU member Pivot Cycles’ new Shuttle AM promises “Unmatched Performance, Endless Possibilities”: crafted to be the ultimate all-mountain machine, it comes equipped with everything you need to conquer any trail on the mountain.

    Shuttle AM doesn’t shy away from touting itself as an all-mountain masterpiece that dominates the realm of e-mountain performance. This awe-inspiring e-bike strikes the perfect chord, delivering an unmatched blend of lightweight agility and long-travel prowess that hits the all-mountain sweet spot. So, brace yourself as Pivot introduces the Shuttle AM, an e-bike that conquers every type of terrain with ease, from fast-flowing singletracks to breathtaking back country descents.

    “We are thrilled to introduce the Shuttle AM to the world,” says Chris Cocalis, founder, and CEO of Pivot. “The Shuttle AM is our first project partnering with Bosch and showcases our commitment to pushing the limits of innovation and design. This bike embodies the perfect fusion of versatility and performance. It’s an eMTB that every rider will enjoy. The Shuttle AM hits that all-mountain sweet spot.”

    Completing Pivot’s all-star lineup of e-bikes, the Shuttle AM shines as a crown jewel. Powered by the latest Bosch Performance drive systems, all Shuttle AM models deliver class leading performance. The range-topping Team build features Bosch’s all new, limited-edition Performance CX Race motor, 750Wh battery with Bosch PowerMore range extender capability. Designed with 148mm of rear travel, a 160mm Fox fork and purpose-built all-mountain geometry, the Shuttle AM inspires total confidence on any trail.


    Pricing, Specifications, and Availability: The Shuttle AM will be available in Blue Neptune and Mojave Willow Green colors and can be purchased in three different complete build options priced from $8,999 to $13,999. Available now, in sizes S through XL, at key Pivot dealers worldwide. For more information visit: https://global.pivotcycles.com/products/shuttle-am. For immediate download of complete technical details on the Pivot Shuttle AM, as well as photos, video, Instagram edit, specifications and more, please follow this link.

  4. Pivot Cycles welcomes its new General European Manager

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    Source: SAZ Bike, T. Lambert

    LEVA-EU member, bicycle manufacturer Pivot Cycles (USA) introduces Andreas Knodel as its European Subsidiary leader

    Before entering the bicycle industry, managing director Andreas Knodel worked in management and personnel consulting for 18 years. Now, he leads Pivot Cycles’ European operations from its Korntal-Münchingen location. Knodel shares: “Mountain bikes play an important role in my life. It almost sounds like a cliché, but I turn my passion into my job. I rode a Pivot for the first time almost six years ago. A ‘switch blade’. [The brand’s] love for excellent driving performance and attention to detail impressed me. More bikes from the American brand followed and finally a bike trip to Moab, where I was able to get to know Chris Cocalis and his team personally. A friendship developed and when the opportunity arose to be part of this family, I jumped at it.”

  5. Pivot Cycles gains new president – Bryan Mason

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    Source: BikeBiz, R. Morley

    LEVA-EU member, Pivot Cycles, announces the promotion of Bryan Mason to the position of president.

    Mason will oversee all key departments and management team members in this role. Having joined the company in 2015 as a national sales manager, before seeing a promotion to global sales manager in 2019, Mason has a long history with, and an intimate understanding of, the brand.
    Mason shared: “I am excited about the opportunity to expand my role on the leadership team at Pivot Cycles. Chris has built a tremendous group of people who truly share a passion to create and deliver the best performing bikes on the market, and it’s a privilege to help lead that kind of dedicated team.”

    Discussing Mason’s promotion, CEO Chris Cocalis said: “Bryan understands the dynamics of our leadership team, which is made up of very dedicated individuals. His new role helps support Pivot’s tremendous growth and enables me to continue focusing on product development, expanding our global production capabilities, and the long-term vision for the company.

    “Bryan’s growth mindset will support every department and is a phenomenal asset to Pivot’s future.”