300 participants certified after successful series of technical trainings from QWIC

E-bike manufacturer and LEVA-EU Member QWIC started the year with a new series of technical training courses. In January and February, a total of 12 technical training sessions took place at eight different locations in the Netherlands, Belgium and Germany.

At QWIC’s recent training sessions, over 300 participants – QWIC dealers and mechanics – were retrained and certified. The training sessions not only gave participants the opportunity to brush up on their knowledge, but also to share experiences among themselves.

The aim of the technical training sessions was to train and support QWIC dealers so that they can better respond to their customers’ questions and solve problems more effectively. At the end of the trainings, over 300 participants were officially certified.

In addition, the training sessions also provided an opportunity to improve the provision of information to dealers. Sebastian Sterniak, Competence Centre Lead at QWIC, explains, “All questions asked by participants during the 12 training sessions have been compiled and will be shared with all participants, including answers and presentations from the training. The questions asked will also be incorporated into the information on QWIC knowledge base so that all dealers can benefit.“

To ensure that the training sessions matched participants’ needs as closely as possible, someone from the technical department was present during each session to hear experiences and share information.

Feedback from participants
Feedback from participants was very positive. Participants indicated that they liked the fact that these trainings were offered physically again and that the narrative was clear and transparent. In addition, they appreciated the fact that the training sessions focused purely on technique and tips for the workshop and were not sales-related.