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Dott, the responsible micromobility operator, today announces the complete refurbishment of 10,000 of its shared e-scooters. The achievement will double the expected lifespan of those vehicles to seven years, cutting carbon emissions per kilometre by nearly 50%.
The milestone coincides with the publication of Dott’s latest sustainability report, covering 2022 initiatives. Dott continued to drive down its CO2 emissions in 2022, reaching a total 63% reduction in CO2 emissions per kilometre since 2020.1
Reducing our impact:
The refurbishment project removes the need to purchase new vehicles, which has the biggest impact on Dott’s overall carbon footprint. Taking place in Lyon, France and Warsaw, Poland, the scooters are completely dismantled by a dedicated team of specialists, sorted into parts for either recycling, repairing or reusing and then fully renovated and painted. The 10,000 refurbished e-scooters are now supporting trips in Dott cities across Europe.
Dott also advanced its recycling rate across its operations throughout 2022, sending 90% of all waste to be recycled, compared to 80% in 2021. The figure meets Dott’s 2025 target ahead of time, leading to a renewed, ambitious target of 95% of all waste being recycled in 2023.
Supporting our teams:
The launch of Dott’s ‘Ride Your Future’ programme in 2022 provides training to operations and ground teams across software tools, communication, management and organisation skills. Classes take place during paid, working hours, and in 2022 a total of 40 people have been able to develop new skills to further their careers.
Tackling pollution in cities:
Dott’s most mature cities now operate under 30 g CO2 per km, a figure which is equivalent to public transport,2 and close to reaching an overall target of 20 grams of CO2 per km ridden by 2025.
Maxim Romain, Co-Founder and COO, Dott, said: “In 2022 we progressed towards mass adoption of our service, doubling the number of rides whilst continuing to drive down our carbon emissions. We have demonstrated our commitment to sustainability with a major refurbishment programme, fully rebuilding 10,000 e-scooters so far to double their lifespan, eliminating the need to manufacture more vehicles. By focusing on responsible operations we aim to keep generating a positive impact for our teams and the people living in the cities where we operate.”
The environment and social impact are at the heart of every business decision at Dott. The micromobility company has set out its goals and progress at ridedott.com/sustainability.
Dott, a responsible European micromobility operator, today unveils new research highlighting the impact of its shared e-scooter and e-bike services in cities across Europe. More than one quarter (26%) of Dott trips replaced motorised alternatives such as the car, taxi or motorbike, equal to removing over 8 million polluting journeys last year.
Nearly two thirds of Dott users (62%) that previously travelled by car, said that they are using that mode less since starting to use Dott.3 And riders are travelling for longer, with the average ride distance up by 9% to 2.36km in the first half of 2023.
Dott’s shared vehicles have become a frequent, everyday solution for its users, with 63% of its trips used for commuting. By combining public transport with shared e-scooters and e-bikes, Dott’s riders benefit from a compelling alternative to cars across longer distances. 58% of riders combine Dott with public transport and 50% use a public transport pass. The figures demonstrate that shared e-scooters and e-bike services support, rather than replace, public transport.
Persistent high fuel costs are continuing to influence people’s travel decisions. Over one in four (28%) say that they are using shared e-bikes and e-scooters more, as a result of the energy crisis. Shared micromobility services save users from vehicle purchase and maintenance costs, providing a reliable and efficient alternative to ownership.
Henri Moissinac, Co-Founder and CEO, Dott, said: “As we approach the end of our peak season, European Mobility Week provides an opportunity to explore how our riders are using our service. With the majority of trips now coming from an everyday solution to commuting, we’re having a real impact in reducing car use. We are focused on providing a safe, reliable service at scale to help more people choose sustainable transport when travelling across their city.”
‘Inside Dott’
To mark European Mobility Week, Dott has opened up the doors to its Operations Centres across Europe. Visitors have been able to see how Dott’s unique in-house model, and commitment to delivering its service responsibly, provide a high quality and reliable service for its users.
The environment and social impact are at the heart of every business decision at Dott. The micromobility company has set out its goals and progress at ridedott.com/sustainability.
-ENDS-
Notes to editors
1 Based on Dott research targeting 6,930 Dott users who had ridden within the last 30 days, conducted between 27 July and 14 August 2023.
2 Based on Dott’s total number of rides in 2022 (33,603,491)
3 Respondents who said they used personal cars, taxis or ride-hailing services less.
About Dott
Dott is a European micromobility operator founded by Henri Moissinac and Maxim Romain, with the mission to free our cities with clean rides for everyone. Dott currently operates over 40,000 e-scooters and 10,000 e-bikes in top cities in Belgium, France, Israel, Italy, Poland, Spain and the UK. Dott has a staff of over 600, with its main teams located in Amsterdam, London and Paris.
Micromobility operators including LEVA-EU member Dott, alongside Voi, Lime, Superpedestrian and TIER, have collaborated on publishing industry recommendations to European cities on the best practices for safe and well-managed micromobility services
To support the increasing uptake of micromobility services in numerous cities, a report outlining best practices has been prepared by five operators, designed to assist cities move from pilot programmes to permanent regulations.
The report was signed by Henri Moissinac, CEO of LEVA-EU member Dott; Wayne Ting, CEO of Lime; Assaf Biderman, CEO of Superpedestrian; Lawrence Leuschner, CEO of TIER Mobility; and Fredrik Hjelm, CEO of Voi.
It highlights several common features of well-managed micromobility programmes, with regard to both administration and operations.
Number of Operators
A balance should be sought between avoiding oversaturation, while maintaining customer choice and healthy competition. The suggested guideline is that markets deploying over 1,000 e-scooters have a minimum of two and maximum of three operators.
Fleet Size
Manageability of fleet size and maintaining tidiness is key; an initial fleet should comprise 80-120 vehicles per square kilometre.
Programme Length
A programme should run for sufficient time to allow users to rely on vehicle availability, and for the set-up and evaluation of the services. The report recommends a minimum of two years for pilot schemes, and three-four years for permanent programmes.
Contracts of this length could encourage operators to make longer-term investments in the cities.
Operator Fees
The fees to cover the costs of programme administration and public space occupancy should be consistent with those paid by similar modes, such as bike shares.
If required, this should be a fixed annual fee per e-vehicle which is set prior to vendor selection and applies consistently across all operators.
The operators claim that this would avoid negative outcomes such as overpromising on financial commitments or winning bids and then withdrawing due to unsustainable fees.
They also ask that the fees recognise that e-scooter schemes are typically not subsidised.
Data Sharing
The five operators emphasise the value of uniform and automated data sharing through GBFS (General Bikeshare Feed Specification) and MDS (Mobility Data Specification) protocols.
This allows for the consistent submission of data while protecting rider privacy.
The use of these protocols enables operators to spend more time working with cities to provide useful data rather than having to build bespoke data provision.
Selection Process
The operators state that tenders are generally the best approach for identifying suitable micromobility operators in each city.
License structures and free markets are less desirable, as they encourage oversaturation and poorly managed fleets.
The report emphasises that operators should also never be selected based on financial contribution, as this can lead to an inability to deliver quality services when the business is not economically sustainable.
Instead, tenders should prioritise reliability, safety, sustainability and fleet management.
In addition, the operators ask that cities avoid issuing tenders that specify technology or operational practices, especially those that are just emerging, as this can limit innovation.
In comparison, outcome-based and technology-neutral requirements encourage operators to use their experience and creativity to mitigate behaviours such as sidewalk riding, tandem riding and irresponsible parking. This approach encourages innovation based on local conditions and will allow new practices to develop.
Operating Area
The designated operating area for micromobility vehicles should optimise access to key destinations throughout the city.
Generally, operating within the entire city boundary is preferable to connect residents with all destinations. Where this is not feasible, the report suggests a focus on important centres such as cultural hubs, businesses and recreational facilities.
Parking
The report highlights the importance of providing sufficient parking close to where riders start and end their trips.
In dense urban areas, this could include mandatory parking in dedicated, physical parking spots. A minimum of 40 parking bays should be provided per square kilometre and each scooter should have a minimum of three parking spots.
Alternatively, cities can use stationless parking in less dense areas, or where infrastructure is not available. This provision should be accompanied by clear rules about safe parking and the inclusion of no parking zones.
The report suggests that a hybrid system combining the two approaches is a practical way for cities to experiment with these options.
Speed
The report recommends a maximum speed limit of between 20–25 kilometres per hour to ensure rider safety, and consistency with other vehicles such as e-bikes, allowing for safe riding that aligns with the pace of urban traffic.
The report argues that a cap below 20 kilometres per hour increases risks by restricting riders to a speed that is significantly lower than other road users, and possibly encourage riders to ride on sidewalks if restricted to a low speed.
Helmets
The report suggests that helmets should be encouraged but not be required, as this would discourage the uptake of micromobility, increase social inequalities and create disproportionate enforcement costs.
The micromobility fleet provider joins Tier and Lime in deploying a sizeable joint fleet of 6,000 vehicles throughout the city.
Announced in late 2022, Madrid City Council launched its first tender for shared e-scooters in the city. It is now confirmed that the bid has been won by the providers Dott, Tier and Lime collectively. Initial contracts are for an operating time of 3 years, with the potential for extensions in increments of 6 months following the initial period.
Dott already maintains a fleet of e-bikes in Madrid, which have been operating since March 2021, and provides micromobility services to many key European cities including London, Rome, Stockholm, Brussels and Paris. In Madrid, the brand will be introducing completely new e-scooters, featuring large (12”) wheels for stability, front, rear and indicator lights, and a phone holder.
Maxim Romain, co-founder and COO of Dott, said: “The launch in Madrid marks a turning point for our service in Spain, and a major increase in the number of vehicles we operate there as we bring efficient, safe and environmentally friendly transport to the capital city. We will bring our experience of collaborating closely with city authorities across Europe to ensure that we offer a reliable service for our riders whilst respecting all other road users and pedestrians.”
According to the latest data from Mobility-as-a-service provider Dott, the energy crisis has encouraged more Europeans to travel using shared e-scooter and e-bike services.
The survey, which considers the views of 1,402 Dott riders from across Belgium, France, Italy, Sweden, and the UK, found that over a third (36%) of its shared micromobility fleet users have switched their mobility habits as a direct result of the energy crisis. Within this group, 49% of riders were over the age of 55.
Dott correlates these increases to a drop in car usage; 69% of riders that previously travelled by car or taxi had reduced these methods of transport in exchange for micromobility options. Additional key findings include:
41% of Dott users have reported increased usage of bikes (private or shared) to move around the city since joining the service.
63% of riders connect their ride with other public transportation options.
50% of riders use Dott vehicles to reach work or school, and 61% to reach a private residence.
34% of riders are now women, an increase of 48% since 2020.
Henri Moissinac, Co-Founder and CEO of Dott, said: “Our shared e-scooters and e-bikes can help lower the cost of travel, whether for a whole journey or combined with public transport for longer trips. Charged by green energy, and with our operations relying on cargo bikes and e-vans, our fleet of vehicles provide efficient, environmentally friendly and affordable travel, at a time when fuel costs are putting people’s finances under pressure.”
Micromobility operator and LEVA-EU member Dott has reported a rapid rise in the use of its fleet of e-scooters and e-bikes across Europe, as the peak summer season gets underway.
The total number of rides increased by 73% in Q2 compared to Q1, and year-on-year was up by 192%.
Dott attributes this growth to a sharp rise in new riders, which have increased by 116% compared to Q1.
Henri Moissinac, co-founder and CEO of Dott, stated: “The summer season provides a great opportunity for more people to try our shared e-scooter and e-bike services for the first time. Our riders are quick to realise that our vehicles can transform their travel experience, using our service for efficient, fun and reliable travel on a more regular basis.”
Dott has over 50,000 vehicles in place across major European cities, with its e-bikes, which were launched at the end of 2021, gaining popularity alongside the existing e-scooters.
Rider experience has been captured, with 58% of new riders saying a key reason for trying Dott is to save time, 53% that they are fun to ride, and 52% saying that the vehicles are easy to use and readily available.
Dott puts the environment and social impact to the fore, saying that it is working to reuse, upcycle or recycle 100% of used vehicles and parts, and aims for vehicles to have a five-year-plus lifespan. In addition, Dott is targeting 100% electric logistics fleet and renewable energies in all the cities it operates in, and works with local organisations and communities to make access to its services as wide as possible.
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