Shared mobility to be used by 25% of the global population by 2028

Source: SmartCitiesWorld

Juniper Research’s new study highlights the growing role of micromobility and the need for its integration into public transport networks

The study forecasts that a quarter of the global population will be using shared mobility services by 2028, as the industry continues to expand rapidly. The number of users is expected to grow by 46% over the next three years – from 1.4 billion in 2025 to more than 2 billion in 2028.

The projected growth is attributed to the rapid development of on-demand transport platforms, many of which now include micromobility options such as e-scooters and e-bikes.

Micromobility integration fuels growth

The study highlights that a key driver of increased adoption is the integration of micromobility services into existing ride-hailing and shared mobility platforms. This enables users to access a broader range of transport options through a single app, increasing convenience and accessibility for urban commuters.

Despite this progress, the report notes that full integration with public transportation systems remains a significant challenge, due largely to fragmented ownership and a lack of collaboration between private providers and public authorities.

Call for public-private partnerships

Juniper Research emphasizes the importance of effective public-private partnerships in creating seamless multimodal mobility solutions. Without coordinated efforts between city authorities and private vendors, the full benefits of shared mobility, such as reduced congestion and lower emissions, may not be realized.

“In the short term, micromobility vendors must seek to adopt standards and pursue public/private partnerships to integrate services, to better serve public needs,” said report author Thomas Wilson. “Over the longer term, city authorities must work with shared mobility vendors to design true multimodal experiences, or congestion will not be effectively tackled.”

Barriers to a fully multimodal market

While e-scooters and e-bikes are well suited to inner-city travel, the lack of integration across services (often owned by competing private operators) continues to limit the potential for a truly multimodal transportation system. The report points to under-utilisation of micromobility options as a key issue holding back the sector’s full potential.

To address this, the report recommends measures such as:

• Expanding designated pick-up and drop-off zones for shared vehicles
• Installing docking stations near public transport hubs
• Encouraging interoperability between platforms

Leading shared mobility markets

According to the study, the 12 largest markets for shared mobility in 2025 will be:

• China: 516 million users
• India: 267 million users
• United States: 125 million users
• Japan: 44 million users
• Taiwan: 37 million users
• Bangladesh: 32 million users
• Germany: 31 million users
• Russia: 26 million users
• United Kingdom: 25 million users
• France: 25 million users
• Indonesia: 24 million users
• Italy: 21 million users

These figures underline the widespread and growing popularity of shared mobility, particularly in urbanized and densely populated regions.

Comprehensive market outlook

Juniper Research’s new market suite provides detailed analysis and forecasts across 61 countries, covering more than 60,000 data points over a five-year period. The full report explores trends, opportunities, and challenges in the shared mobility sector. More information about its report Shared Mobility – For Use, Not Ownership, can be found on Juniper Research’s website.