Lime introduces discount for disabled and carer communities in the UK
06/02/2026
4 minutes
Source: Ability Today
The LEVA-EU member has announced a major expansion of its accessibility programme, confirming that holders of the National Disability Card and National Carers Card will be eligible for 50% off e-bike and e-scooter rides across the UK. It is estimated that the expansion will provide discounted travel to approximately 200,000 people, helping reduce access barriers to shared mobility in the region.
Lime established the shared mobility industry’s first large-scale affordability scheme in 2018, and has supported more than 850,000 discounted trips, making a significant difference in making its trips more affordable to users in various cities.
Lime Access increases shared mobility accessibility
The initiative that aims to reduce transport barriers and improve everyday mobility is estimated to provide discounted travel to approximately 200,000 National Disability & Carers Card holders nationwide.
The expanded scheme aims to make everyday journeys more accessible and affordable, covering travel for work, education, healthcare appointments, shopping, and social activities.
By reducing the cost of short journeys, Lime Access seeks to provide greater flexibility and independence, particularly for trips that may be indirect, physically demanding, or expensive using traditional public transport.
Nationwide rollout of discounted rides
From February 2026, holders of National Disability Cards and National Carers Cards will receive 50% off on both the unlock fee and per-minute ride cost on all Lime e-bikes and e-scooters. The discount will be available across all current UK operating areas, including London, Oxford, Milton Keynes, Salford (Greater Manchester), and Nottingham.
The offer will also extend across the West Midlands from 1 April 2026, coinciding with Lime’s launch in the region. Locations included in this rollout are Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton.
Once approved, riders will be able to use the discount both locally and in neighbouring cities, ensuring continued affordability when travelling between areas.
Stakeholders welcome scheme introduction
Edward Herbert, Director of the National Disability & Carers Card scheme, welcomed the partnership, saying:
“We are delighted to partner with Lime to make e-scooter and e-bike rental more accessible and affordable for National Disability Card and National Carers Card holders. For many people with hidden disabilities, long walks across city centres or reliance on crowded public transport can present significant barriers to daily life — from getting to work to socialising and staying independent.“
“For carers, being able to move quickly and flexibly — whether to attend medical appointments, travel between clients, or run essential errands for the person they support — is vital. This partnership represents a meaningful step forward in improving daily life for our card holders.”
Alice Pleasant, Senior Public Affairs Manager at Lime, added:
“We’re really excited to be working with the National Disability Card and National Carers Card team, who do such important work to support people with disabilities and those who care for them.“
“This partnership means more people can access affordable, flexible transport for everyday journeys, from getting to work or education, to healthcare appointments, shopping and social activities.”
“By extending Lime Access to National Disability Card and National Carers Card holders, we’re helping to remove cost barriers and give people greater independence when moving around their city, particularly for shorter trips that can be difficult or expensive using other transport options. Through our Lime Access programme, we’re focused on making sure everyone in the cities we serve has access to affordable and sustainable transportation.”
Lime Access eligibility in the UK
In addition to National Disability and National Carers Card holders, Lime Access is also available to Jobcentre Plus Travel Card holders, Blue Light Card holders, students with NUS or institution-issued cards, and individuals using local travel concession schemes in London, Greater Manchester, and Milton Keynes.
In London, eligibility further extends to holders of 18+ Student Oyster cards, Apprentice Oyster cards, 60+ London Oyster Cards, Freedom Passes (including Disabled Persons Freedom Pass), Veterans Oyster photocards, and the Wandsworth Access for All digital card.
How to access discount
Eligible riders can apply for Lime Access through the Lime website from 1 February 2026. Once approved, the discount will automatically apply to all qualifying journeys.