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Klever plans to centralise its marketing and customer service operations

17/02/2025

< 1 minute read

Source: Nieuwsfiets

As of 1st March 2025 Klever Mobility will centralise its marketing and customer service activities in Bunnik, the Netherlands, to optimise the growing speed pedelec market in Europe.

Klever has made this strategic move to operate more efficiently in serving its dealers and customers in Switzerland, as well as Germany, with its market requiring a more flexible and future-proof approach. Klever organising its dealer network support from Bunnik means that it can streamline its customer service system with the optimisation of spare parts management, with quick and direct deliveries to dealers. “This keeps the level of service high and both dealers and end customers can count on the quality and reliability they are used to,” explains general manager Ruud Sjamaar.

Logistically, the speed pedelec brand will work together with its esteemed partners to accelerate its dealer support system, Westerman will deliver its products to German dealers and Zibatra will keep supporting distribution in Switzerland.

“With our Dutch-Belgian team, we look forward to taking responsibility for the German and Swiss markets. Since October 2024, Klever has become the second largest speed pedelec player in the Benelux region and the outlook for 2025 is promising,” says Sjamaar.

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