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About the job
Title: Office Manager
Location: Amsterdam, the Netherlands

Company Description

Segway-Ninebot is a global pioneer in high-tech electric mobility, dedicated to revolutionizing how people move. Our mission is to simplify the movement of people and goods, making life more convenient and captivating. Beyond leading innovation in micro-mobility, we are deeply engaged in service robotics and intelligent short-term transportation. With the headquarters stationed in Beijing, China, we focus on research, development, design, and distribution of cutting-edge short-distance transportation solutions. Segway-Ninebot Europe operates with branches in The Netherlands, Spain, France, and Germany.

General Description

The Office Manager will oversee all administrative tasks that ensure the smooth running of Segway’s European offices, handling a variety of duties to maintain efficient operations. Acts as the first point of contact for colleagues, guests, customers, and suppliers, both in person and over the phone, they will play a key role in the company’s day-to-day operations.

Key Responsibilities

• Oversee the general day-to-day operations of the office, ensuring a productive and organized environment
• Provide administrative support to the entire team in Amsterdam and the European branch offices and management team, including scheduling meetings, preparing documents and handling related tasks
• Act as the first point of contact for office visitors, phone calls, and emails; direct inquiries to the appropriate departments or individuals
• Manage office inventory and supplies, ensuring the office is well-stocked and equipment is in good working condition
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
• Coordinate with vendors and service providers, handling office maintenance, cleaning, security and other external service needs
• Ensure the office complies with safety regulations and policies, keeping employees informed of any updates or changes
• Responsible for emergency response coordination and the implementation of the Action Plan from the Risk Inventory & Evaluation (RI&E)
• Responsible for company credit card and the monthly declaration
• Responsible for monthly payment of travel fee registration
• Taking care of booking travel and accommodation (and visa when needed)
• Support the HR Business Partner with organizing team events, meetings, gifts and company-wide initiatives
• Support the HR Business Partner in the on- and offboarding process
• Maintain filing systems, track important office documents, and manage confidential information securely
• Basic accounting duties, such as handling and approving invoices and expense claims
• Coordinate and manage shipments via courier services when requested, ensuring timely and accurate delivery
• Supporting for preparation to fairs (IFA, IAA, CES)
• Supporting in ad hoc tasks

Qualifications and Skills

• At least 2 years of experience in a similar role, preferably in a smaller organization
• Fluent in Dutch and English
• A highly motivated self-starter with an entrepreneurial approach
• Takes initiative and is decisive
• Handles sensitive information with discretion
• Strong analytical and computer skills (Excel, PowerPoint, Word)
• Strong interpersonal communication skills
• Accurate
• Ability to interact with both external and internal customers at all levels and with different cultures
• Detail oriented with strong attitude for problem solving
• Able to work independently and exercise good judgment
• A proactive, independent, and flexible work attitude