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About the job

Job description

Title: Key Account Manager

Reports to: Commercial Head of Benelux
Location: Amsterdam, the Netherlands

Company Description

Segway-Ninebot is a global pioneer in high-tech electric mobility, dedicated to revolutionizing how people move. Our mission is to simplify the movement of people and goods, making life more convenient and captivating. Beyond leading innovation in micro-mobility, we are deeply engaged in service robotics and intelligent short-term transportation. With the headquarters stationed in Beijing, China, we focus on research, development, design, and distribution of cutting-edge short-distance transportation solutions. Segway-Ninebot Europe operates with branches in The Netherlands, Spain, France, and Germany.

General Description

This Key Account Manager position provides the strategic and day-to-day tactical leadership for their assigned products line up (within the CE channel) within the Benelux. This person will be responsible for realizing ambitious sales growth targets through mostly new and several existing retailers across the region. The Key Account Manager CE identifies suitable resellers within the Benelux and defines and achieves the annual sell-in sales programs with all key retailers by passionately promoting the products, agreeing on the ranging, planning volume and timing of (re)orders and ensuring effective sell-through activities are being implemented by the customer.

• Responsible for the strategy and execution for profitable turnover within Benelux for assigned product lines and/or regional sales channels
• Manages all customer relationships within all levels within the customer organization
• Responsible for Business development through new channels and continuous management of existing customers following a well-thought-out distribution strategy built through rigorous analysis

Key Responsibilities

• Plans, leads, negotiates and manages all aspects of sales execution for the assigned region, product line or sales channel
• Sales forecast maintenance by account/SKU
• Drives profitable growth opportunities within their region or group of customers
• Implements company policies at assigned in-country distributors
• Day-to-day interface with the customer (retailer)
• Manage the stock and the deliveries in the KickScooters distributor
• Works with product marketing and marketing communications colleagues to develop sales materials, promotions, and other critical sales materials
• Communicates “voice of customer” into the wider organization
• Achieves sales operational objectives by contributing sales information and recommendations to strategic plans and reviews; preparing and completing action plans; resolving problems; identifying trends; determining sales system improvements; implementing change
• Sells new items, promotions and other sales initiatives to key accounts
• Identifies opportunities for profitable growth through the expansion of distribution at existing customers and opening new channels of distribution
• Recommends product lines by identifying new product opportunities, collecting product, packaging, and service requirements from the market; surveying consumer needs and trends; tracking competitors
• Participates in trade events as appropriate
• Keeps abreast of products, applications, technical service, market and competitive conditions, and advertising and promotional activities in the marketplace

Qualifications and Skills

• B.S. or B.A. degree from an accredited college/university in Business or related field required
• 7-10 years of B2B2C sales experience of physical goods in retailers required (within the Consumer Electronics industry)
• 5 years professional sales leadership desired
• Strong analytical & computer skills; Excel & PowerPoint are a MUST
• Excellent leadership and management skills. Must be able to provide direction and support to customers and the assigned team
• Strong interpersonal communication and coaching skills
• Ability to interact with both external and internal customers at all levels and with different cultures
• Detail oriented with strong aptitude for problem solving
• Strong decision-making and organizational skills
• Valid driver’s license and clean driving record
• Fluent in English and Dutch, both verbal and written, French is a plus
• Hands-on mentality
• Positive energy, optimist
• Entrepreneurial and strategic spirit combined with corporate discipline
• Effective Planning & Organization skills