Key Account Manager (A182458), Xiaomi Technology – Zagreb (HR)
About the job
Responsibilities:
-Developing and sustaining solid relationships with key account thru open market that bring in the most income for the company;
-Addressing and resolving key accounts’ needs and complaints;
-Acting as the main point of contact between key accounts and internal teams;
-Communicating and collaborating on a daily basis with the marketing, sales, and logistics departments to ensure smooth flow of all processes and business on going;
-Compiling reports on account progress, goals, and forecasts for account teams and stakeholders;
-Developing a thorough understanding of key accounts’ needs and requirements and preparing customized solutions;
-Negotiating contracts with key accounts and meeting established deadlines for the fulfillment of each account’s long-term goals.
Requirements:
-Bachelor’s degree in business administration, finance, sales, or related field;
-Proven experience in key account management, customer electronics background both in New Technologies and Small Domestic Appliance would be great asset;
-Proficient in all Microsoft Office applications as well as CRM software;
-The ability to handle multiple client accounts;
-Strong negotiation and leadership skills;
-Exceptional customer service skills;
-Excellent communication skills.