Key Account Manager (A182458), Xiaomi Technology – Zagreb (HR)

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About the job

Responsibilities:

-Developing and sustaining solid relationships with key account thru open market that bring in the most income for the company;

-Addressing and resolving key accounts’ needs and complaints;

-Acting as the main point of contact between key accounts and internal teams;

-Communicating and collaborating on a daily basis with the marketing, sales, and logistics departments to ensure smooth flow of all processes and business on going;

-Compiling reports on account progress, goals, and forecasts for account teams and stakeholders;

-Developing a thorough understanding of key accounts’ needs and requirements and preparing customized solutions;

-Negotiating contracts with key accounts and meeting established deadlines for the fulfillment of each account’s long-term goals.

Requirements:

-Bachelor’s degree in business administration, finance, sales, or related field;

-Proven experience in key account management, customer electronics background both in New Technologies and Small Domestic Appliance would be great asset;

-Proficient in all Microsoft Office applications as well as CRM software;

-The ability to handle multiple client accounts;

-Strong negotiation and leadership skills;

-Exceptional customer service skills;

-Excellent communication skills.